PARENTS FREQUENTLY ASKED QUESTIONS
Q1. How long to get the item from confirmed order?
- 3-5 Working days. All status can track from https://school2u-my.delyva.app/customer/strack?trackingNo=
Q2. Can parent do self pick up from school?
Q3. Product detail enquiry
Q4. Can cancel order after payment ?
Q5. Can edit or change item after order confirmed & payment made?
Q6. How to get school code during register process?
Q7. When can start order for my children’s school?
Q8. Cannot get my tracking number from user dashboard or email even though status have change from confirmed to shipped.
Q9. Receive incomplete order or receive wrong items